Privacy Policy Riiwards Tech LLC

At Riiwards Tech LLC (hereinafter, “Riiwards” and also “we” or “us”), we respect and protect the privacy of our customers and others who use our websites, products and services. This Privacy Policy provides details about how your personal information is collected and used by us. Personal information is any information that identifies you or would enable someone to contact you, which may include, but is not limited to, your name, email address, phone number and other non-public information that is associated with such information. It does not include aggregate information, anonymous information or any other non-personally identifiable information. 

This Privacy Policy applies to Riiwards websites, products, services, web widgets, dashboards, campaign tools, mobile applications, and progressive web applications. These include services such as Birthday Club, Rewards Club, Rewards Wallet, and FlashSell, and websites such as riiwards.com, riiwards.net, birthdayclub.io, rewardswallet.net, flashsell.ai, and other websites or services that link to this Privacy Policy (collectively, the “Sites”). 

Riiwards is located 4695 Chabot Drive Suite 200 Pleasanton, CA 94588, USA, and is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

This Privacy Policy shall be supplemented by our Terms and Conditions, and any other guidelines, terms and policies made available by us from time to time, all incorporated herein by reference. As used in this Privacy Policy, terms such as “collect,” “use,” “process,” “disclose,” and similar terms refer to our handling of personal information and other data as described in this Privacy Policy.

By registering with us or otherwise using our products and services, you acknowledge that we collect, process, store, disclose, and otherwise use personal information as described in this Privacy Policy. Where required by applicable law, we will ask for your consent for specific processing activities.

1. General Information

1.1  Security and Privacy

We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information. We use industry-recognized technical safeguards, such as encryption of personal data, firewalls, and procedures to protect your information from loss, misuse or unauthorized access, disclosure, alteration, destruction and/or alteration.

We respect and enforce the right of individuals to access their personal data, and we will not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you to us. Riiwards will take reasonable steps to ensure that personal data is reliable for its intended use, and is kept accurate, complete, and current.

Although we take reasonable steps to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and users should also take appropriate steps to protect their account credentials, devices, and networks.

1.2 Our Role in Providing the Services

Riiwards provides technology services that help participating businesses operate clubs, rewards programs, signup forms, reward pages, dashboards, messaging tools, campaigns, and related services. These services may include Birthday Club, Rewards Club, FlashSell, and other services we make available from time to time.

When a participating business uses our services to collect customer information, manage a club, send rewards, send campaign messages, or measure reward and campaign performance, we generally process personal information to provide the service for that business. In those cases, the participating business is responsible for deciding how it uses its customer list, rewards, offers, and communications, and Riiwards provides the technology to support those activities.

Riiwards also processes personal information for its own business and service purposes, such as operating and securing our websites and services, managing business accounts, providing account-based tools where available, responding to support requests, preventing fraud or misuse, maintaining service records, billing customers, improving our services, and creating aggregated or anonymized analytics.

Where we provide account-based tools directly to consumers, such as tools to view rewards, manage club memberships, update profile information, or request account deletion, we process the information needed to provide and secure those tools.

1.3 Consumer Accounts and Account-Based Tools

Some of our services may allow consumers to create, activate, or use an account or account-based tools. These tools may be offered through services such as Birthday Club, Rewards Club, Rewards Wallet, reward pages, signup flows, or other features we make available from time to time.

Where available, these tools may allow you to sign in, view available rewards, see clubs you have joined, manage profile information, manage communication preferences, opt out of communications, leave individual clubs, or request deletion of your account or personal information.

When you create, activate, or use an account or account-based tool, we process the information needed to provide, maintain, and secure that service. This may include your name, email address, phone number, login or authentication information, profile details, club memberships, reward information, communication preferences, device and usage information, and related support or security information.

An account-based service may be separate from an individual club membership. Leaving one club or unsubscribing from one business’s communications does not necessarily delete your account or your information if you are a member of another club, use another Riiwards service, or if we need to retain limited information for legal, security, fraud-prevention, dispute-resolution, unsubscribe-suppression, or service-integrity purposes.

1.4 International Use, Disclosure & Dispute Resolution

Riiwards is headquartered in the United States. Personal information may be processed, stored, or accessed in the United States and in other countries where we, our service providers, or our partners operate. These countries may have data protection laws that differ from those in your country.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information, such as the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, standard contractual clauses, contractual commitments with service providers, or other lawful transfer mechanisms.

Riiwards has certified to the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. Riiwards commits to comply with the Data Privacy Framework Principles for personal information transferred from the European Union, the United Kingdom, and Switzerland to the United States in reliance on the Data Privacy Framework.

To learn more about the Data Privacy Framework program and to view our certification, please visit https://www.dataprivacyframework.gov/.

Riiwards is subject to the investigatory and enforcement powers of the Federal Trade Commission. In certain situations, Riiwards may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have a privacy question or complaint, please contact us first at [email protected]. In compliance with the Data Privacy Framework Principles, Riiwards commits to resolve complaints about our collection or use of personal information transferred under the Data Privacy Framework.

If your Data Privacy Framework complaint is not resolved through us, you may submit the complaint to our independent dispute resolution provider, DPF Services operated by BBB National Programs. This service is provided free of charge to you. For more information or to file a complaint, please visit https://bbbprograms.org/programs/privacy/dpf/disputes.

If there is any conflict between this Privacy Policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles will govern for personal information transferred under the Data Privacy Framework. Under certain conditions, you may be able to invoke binding arbitration as a last resort. For more information, please visit https://www.dataprivacyframework.gov/.

1.5 Children

Our services are intended for individuals who are at least eighteen (18) years old. We do not knowingly collect personal information from individuals under the age of eighteen (18).

If you are under eighteen (18), you should not use our services or provide personal information to us. If a parent or guardian believes that a person under eighteen (18) has provided personal information to us, please contact us at [email protected]. If we become aware that we have collected personal information from a person under eighteen (18), we will take reasonable steps to delete such information from our records, unless we are required or permitted by law to retain limited information.

1.6 Tracking Technologies

We and our service providers may use cookies, pixels, tags, scripts, software development kits, log files, device identifiers, and similar technologies to operate, secure, analyze, improve, and market our websites, products, and services.

These technologies may collect information such as IP address, browser type, device type, operating system, referring and exit pages, pages viewed, links clicked, timestamps, approximate location, log data, error data, advertising identifiers, and information about how you interact with our Sites and services.

We may use these technologies to recognize your browser or device, keep you signed in, remember preferences, understand how our Sites and services are used, detect fraud or misuse, troubleshoot errors, measure campaign and service performance, improve our products, and support marketing or advertising activities.

We may use third-party analytics and advertising tools, such as Google Analytics, Google Ads, or similar services, to help us understand usage of our Sites and to market our services. These tools may use cookies or similar technologies to collect information about your visits to our Sites and other websites over time.

Where applicable, third-party vendors may show Riiwards ads on other websites or services based on your previous visits to our Sites. This is sometimes called remarketing or retargeting. You can control cookies through your browser settings. Some browsers allow you to block or delete cookies or receive a warning before cookies are stored. If you block or delete cookies, some parts of our Sites or services may not work properly.

On mobile devices, you may be able to reset or limit advertising identifiers through your device settings. You may also learn more about interest-based advertising and opt-out choices by visiting resources such as the Network Advertising Initiative, Google’s advertising settings, or Your Online Choices.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

1.7 Notification of Changes

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

If we make material changes to this Privacy Policy, we will provide notice through our websites, services, account tools, email, or other appropriate means. The date of the latest version will be shown at the top of the Privacy Policy.

If we make material changes to how we use personal information, we will provide additional notice where required by applicable law. Where required, we will also request additional consent or provide additional choices before applying the change.

Your continued use of our services after an updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy, except where applicable law requires additional notice, consent, or other action.

1.8 Other Disclosures and Corporate Transactions

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be disclosed, transferred, or reviewed as part of that transaction, subject to appropriate confidentiality and security measures where applicable. If required by applicable law, we will provide notice of such a change and any choices you may have regarding your personal information.

We may also disclose personal information where reasonably necessary to:

• comply with applicable law, legal process, subpoenas, court orders, or lawful requests from public authorities;
• respond to or cooperate with law enforcement, regulators, courts, or government agencies;
• enforce our Terms and Conditions, agreements, policies, or rights;
• detect, prevent, investigate, or respond to fraud, abuse, spam, security incidents, unauthorized access, technical issues, or misuse of our services;
• protect the rights, property, safety, or security of Riiwards, our users, participating businesses, consumers, employees, service providers, or others;
• resolve disputes, collect amounts owed, support audits, or defend legal claims;
• preserve legal or professional privileges; or
• comply with tax, accounting, regulatory, insurance, corporate governance, or other legal obligations.

Where legally permitted and appropriate, we may notify affected users if we are required to provide their personal information in response to legal process.

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2. Specific Information for Consumers

2.1 Consumer Information We Collect

We collect and process consumer personal information only as reasonably necessary to provide, operate, secure, support and improve our products and services, and as otherwise described in this Privacy Policy. Depending on how you use our services, we may collect and process the following types of consumer information:

Information from consumers. When a consumer signs up for a club, reward, offer, account, or related service, we may collect information such as name, email address, phone number, birthday, anniversary date, signup source, club membership information, communication preferences, and other information requested by the participating business or made available through our services.

Club, reward, and visit information. We may collect and process information related to club memberships, signup forms, rewards, offers, reward pages, check-ins, visit tracking, redemption activity, confirmation activity, comments, ratings, feedback, and related club activity.

Campaign and communication information. We may collect and process information related to emails, text messages, newsletters, reminders, FlashSell campaigns, offer links, delivery status, bounce status, unsubscribe status, opt-out status, opens, clicks, redemptions, and related campaign performance.

Account and profile information. Where account-based tools are available, we may collect and process account information such as login or authentication details, profile information, club memberships, available rewards, account settings, communication preferences, device information, and account activity.

Technical, device, and usage information. When you use our websites, widgets, dashboards, signup forms, reward pages, campaign tools, account tools, or other services, we may collect information such as IP address, browser type, device type, operating system, pages viewed, links clicked, timestamps, log data, error data, security events, and similar technical information.

Support and privacy request information. If you contact us for support, privacy requests, or other inquiries, we may collect the information you provide and records of our communications with you.

We may use information collected through our services to provide the requested services, operate clubs and rewards programs, send or facilitate reward and campaign communications, process redemptions, provide support, maintain account and communication preferences, prevent fraud or misuse, secure our services, troubleshoot errors, improve our products, and create aggregated or anonymized analytics.

Participating businesses whose clubs, rewards, or campaigns you sign up for may use your information to send you rewards, reminders, offers, and related communications by email, text message, or other available channels, subject to applicable law and your communication preferences.

Where we make discovery, recommendation, or cross-promotional features available, we may use information to help you discover relevant clubs, rewards, or offers from participating businesses, subject to applicable law and any required choices or permissions. You may opt out of such communications where required or as described in the communication or account settings.

We may aggregate or anonymize information received through our services to produce reports, trends, statistics, product analytics, and service benchmarks. We do not use aggregated or anonymized information to identify you personally.

2.2 How We Use Consumer Information

We use consumer personal information to provide, operate, secure, support, and improve our products and services, including Birthday Club, Rewards Club, FlashSell, Rewards Wallet where available, and related signup forms, widgets, reward pages, campaign tools, account tools, and communications. Depending on the services used, we may use consumer personal information to:

• operate clubs, rewards programs, signup forms, reward pages, campaign tools, and account tools;
• process consumer signups, club memberships, rewards, offers, check-ins, redemptions, and related activity;
• send or facilitate reward emails, SMS messages, reminders, newsletters, FlashSell campaigns, service messages, and other communications requested or configured by participating businesses;
• provide account-based tools where available, such as viewing rewards, managing club memberships, updating profile information, managing communication preferences, or requesting deletion;
• measure delivery, engagement, redemption, campaign performance, and service usage;
• provide consumer support;
• maintain communication preferences and opt-out records;
• detect, prevent, and respond to fraud, abuse, spam, unauthorized access, technical issues, and security incidents;
• comply with legal obligations, enforce our agreements, resolve disputes, and protect our rights and the rights of others;
• improve our services, develop new features, troubleshoot errors, and create aggregated or anonymized analytics, reports, benchmarks, and statistics.

Participating businesses may use information related to their own clubs, rewards, offers, and campaigns to communicate with their customers and measure the performance of their programs, subject to applicable law and communication preferences.

Where we make discovery, recommendation, or cross-promotional features available, we may use information to help consumers discover relevant clubs, rewards, or offers from participating businesses, subject to applicable law and any required choices or permissions.

2.3 How Long We Keep Consumer Information

We keep consumer personal information for as long as reasonably necessary to provide our services, operate clubs, rewards, campaigns, account tools, support, security, fraud prevention, legal compliance, and service improvement.

If you are a member of an active club, we keep the information needed to provide that club, including rewards, communications, redemptions, preferences, and related support. If a participating business stops using our services, the related club may become inactive. If you have not created, activated, or used an account-based Riiwards service and you are not a member of another active club, we will normally delete or anonymize your personal information associated only with that inactive club within 90 days after the club becomes inactive.

If you have created, activated, or used an account-based Riiwards service, such as a consumer account, Rewards Wallet, Rewards Club account, or similar feature we make available, your account may remain available even if your last club membership becomes inactive. If your account has no active club memberships and no meaningful account activity for 24 months, we may contact you to ask whether you want to keep the account. If you do not respond or use the account after the notice period, we may delete or anonymize the account and related personal information.

We may retain limited information for longer where reasonably necessary for legal obligations, security, fraud prevention, dispute resolution, unsubscribe suppression, backup and disaster recovery, or service integrity. We may also retain aggregated or anonymized information for analytics, reporting, benchmarking, product improvement, and service development, provided that it does not identify you personally.

2.4 Sharing of Consumer Information

We do not share your personal information directly with businesses or merchants whose clubs, rewards, or campaigns you have not joined. If we make discovery, recommendation, or cross-promotional features available, we may use our services to help you discover relevant clubs, rewards, or offers from participating businesses, subject to applicable law and any required choices or permissions. Unless you choose to join another business’s club, reward, or campaign, we do not disclose your personal information to that business.

We may share personal information with carefully selected service providers that help us operate, secure, support, and improve our services, such as hosting providers, email and SMS providers, payment processors, analytics providers, customer support tools, fraud-prevention providers, and similar vendors. These providers may process personal information only for the purposes of providing services to us or as otherwise permitted by applicable law.

We may share information with platform partners, such as Wix or other integration partners, where necessary to provide our services, operate integrations, support app functionality, or comply with the applicable platform requirements.

We may disclose personal information where reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud or abuse, maintain security, resolve disputes, or enforce our agreements.

We may share aggregated or anonymized information for analytics, reporting, benchmarking, product improvement, and business purposes, provided that such information does not identify you personally.

2.5 Access, Correction, Deletion, and Opt-Out Choices

We take reasonable steps to keep the personal information we process accurate and up to date for the purposes for which it is used.

Depending on the services available to you, you may be able to access and manage certain information directly through our services, such as Birthday Club, Rewards Club, Rewards Wallet, reward pages, account tools, or other features we make available from time to time. Where available, these tools may allow you to view rewards, see clubs you have joined, update profile information, change your email address, manage communication preferences, opt out of communications, leave individual clubs, or request deletion of your account or personal information.

If these tools are not available to you, or if you need additional assistance, you may contact us at [email protected] to request access to your personal information, correction of inaccurate information, deletion of your information, or assistance with your privacy choices.

You may opt out of marketing or reward communications from any participating business at any time by using the unsubscribe link or opt-out instructions included in the message, or by contacting us at [email protected]. Opting out of communications from one business does not necessarily delete your information from our systems, because you may be a member of another active club, use another Riiwards service, or because limited information may need to be retained as described in this Policy.

If you submit a privacy request, we may need to verify your identity before responding. Your request should include enough information for us to identify you and the information related to your request, such as your name, email address, phone number, the business or club involved, and a clear description of the action you are requesting. In some cases, we may ask for additional information if reasonably necessary to verify your identity or protect the privacy and security of your information.

We will respond to privacy requests within the time required by applicable law. Where GDPR applies, we will generally respond without undue delay and within one month of receiving your request. If a request is complex or if we receive multiple requests, we may extend this period where permitted by law and will notify you of the extension.

After reviewing and verifying your request, we may provide access to your information, correct inaccurate information, deactivate a membership, delete or anonymize personal information, restrict processing, or take other appropriate action depending on the nature of the request and applicable law.

2.6 Third-Party Websites and Services

Our Sites and services may contain links to websites, apps, platforms, or services operated by third parties, including business partners, integration partners, advertisers, payment providers, or other third-party services.

If you choose to visit or use a third-party website or service, that third party’s privacy policy and terms will apply. We are not responsible for the privacy, security, data collection, or content practices of third parties, and we do not control how they collect, use, disclose, or protect your personal information.

A link, advertisement, integration, or reference to a third-party website or service does not mean that we endorse that third party or its privacy practices. We encourage you to review the privacy policies and terms of any third-party websites or services you use.

2.7 California Consumer Privacy Act (CCPA) – Notice to California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This section applies solely to visitors, users, and others who reside in the State of California.

We may collect the following categories of personal information, as defined by the CCPA: identifiers (such as name, email address, phone number), commercial information (such as transaction history), internet or other electronic network activity (such as browsing and usage data), and inferences drawn from any of the above.

Under CCPA, California residents have the right to:

• know the categories and specific pieces of personal information we collect, use, disclose, and share;
• request deletion of personal information we collect, subject to certain exceptions;
• request correction of inaccurate personal information;
• opt out of the sale or sharing of personal information, where applicable;
• limit the use of sensitive personal information, where applicable; and
• not be discriminated against for exercising these rights.

We do not sell personal information for money. Some analytics, advertising, or remarketing activities may be considered “sharing” under California law. California residents may contact us at [email protected] with the subject line “California Privacy Rights Request” to exercise their rights or request assistance with opt-out choices. We may need to verify your identity before processing your request.

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3. Specific Information for Businesses

3.1 Business Information We Collect and Use

We collect and use business information to provide, operate, secure, support, and improve our services, including Birthday Club, Rewards Club, FlashSell, business dashboards, signup tools, reward tools, campaign tools, billing, support, and related services.

Business information may include account details, business name, contact person, business email address, phone number, business address, website, business type, billing and subscription information, reward and offer settings, campaign settings, dashboard activity, support communications, and related service records.

When a business uses our services to operate a club, reward program, signup form, campaign, or related service, we may process subscriber or customer information on behalf of that business as described in this Privacy Policy and in our agreements with the business.

We do not sell or rent business contact lists or subscriber lists. Our anti-spam policy prohibits the use of contact lists that were not collected through valid opt-in or another lawful basis.

Subscriber information may be made available to the participating business through the tools we provide. If a business exports subscriber information or uses subscriber information outside our services, the business is responsible for ensuring that its use, storage, disclosure, and deletion of that information complies with applicable privacy, data protection, marketing, and security laws.

3.1.1 Use of Products and Services

When a business user registers for, accesses, or uses our Sites or services, we may collect information provided during registration or account setup, such as business name, business email, contact person, business address, website, business type, description, rewards, offers, campaign settings, and related account information.

We may use business information to provide and improve our products and services, support business users, operate dashboards and integrations, display rewards and offers, troubleshoot issues, maintain security and compliance programs, communicate with business users, personalize the service experience, and market our products and services where permitted by applicable law.

We may publish business profile information, rewards, offers, or similar information in directories, listings, widgets, reward pages, or other service features where this is part of the service or configured by the business.

We may use business contact information to communicate with current, prospective, and former business customers about product updates, new features, service announcements, offers, reactivation opportunities, and related Riiwards services, subject to applicable law and communication preferences.

You may opt out of marketing communications from us at any time by using the unsubscribe link or opt-out instructions included in the message, changing your account preferences where available, or contacting us at [email protected]. Even if you opt out of marketing communications, we may still send non-promotional service, account, billing, security, legal, or administrative messages where necessary.

With your consent, we may obtain and publish testimonials or reviews for inclusion on our Sites or elsewhere. If you want to request removal of personal information from a testimonial, review, public forum, or public portion of our Sites, please contact us at [email protected]. In some cases, we may not be able to remove the information, and we will let you know if that applies.

3.3 Import of Contacts from Third-Party Platforms

Our business customers may import customer contact data from WiX or other sources into Sites. Imported contacts are temporarily stored and are not enrolled in the Club until they have explicitly agreed to join. Each contact will receive an invitation to opt in to the business’s Club. Only contacts who actively sign up and accept our Privacy Policy and Terms and Conditions will be added as subscribers and begin receiving rewards, newsletters, or promotional messages.

3.4 Export of Subscriber Data

Riiwards provides businesses with tools to export subscriber data collected through their Clubs. This feature is intended to help businesses manage and analyze their customer engagement. By using the export function, you acknowledge and agree that:

You, as the business, act as the data controller for the exported information and are solely responsible for ensuring that its use complies with applicable data protection laws, including but not limited to the GDPR, CCPA, and other relevant privacy regulations.

You may only export data for subscribers who have validly consented to join your Club and to receive communications as described at the point of signup. The exported data may not be used for purposes outside the scope of what the subscriber agreed to, including but not limited to selling or sharing with third parties, unless separately authorized by the subscriber.

Once exported, Riiwards is not responsible for the handling, processing, storage, or deletion of the data. You must implement appropriate security measures to protect exported data from unauthorized access or misuse. We recommend that you document subscriber consent and limit access to exported data to authorized personnel only. Misuse of subscriber data may result in termination of your access to the platform.

3.5 Access, Correction, and Business Communication Choices

We take reasonable steps to keep business account information accurate and up to date for the purposes for which it is used.

Business users may update certain account information, business profile details, rewards, offers, and communication preferences through their account settings where available. You may also contact us at [email protected] to request access to your business account information, correction of inaccurate information, deletion of information where applicable, or assistance with your privacy choices.

You may opt out of marketing communications from us at any time by using the unsubscribe link or opt-out instructions included in the message, changing your account preferences where available, or contacting us at [email protected]. Even if you opt out of marketing communications, we may still send non-promotional service, account, billing, security, legal, or administrative messages where necessary.

If you submit a privacy request, we may need to verify your identity and your authority to act for the business account before responding.

3.6 How Long We Keep Business Information

We keep business account information for as long as reasonably necessary to provide our services, manage business accounts, operate subscriptions, provide support, maintain security, prevent fraud or misuse, comply with legal obligations, resolve disputes, enforce our agreements, improve our services, and communicate with current and former business customers about our products and services.

If a business account remains active, we keep the information needed to provide the services, including account details, business profile information, reward and campaign settings, dashboard activity, billing and subscription records, support communications, and related service records.

If a business cancels or stops using our services, we may retain business account information for a reasonable period after cancellation for account closure, billing, tax, accounting, support, dispute resolution, legal compliance, security, fraud prevention, backup and disaster recovery, service-integrity purposes, product updates, and reactivation or win-back communications.

Businesses may opt out of marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us at [email protected]. If a business opts out of marketing communications, we may still retain and use limited business information as needed for account administration, legal compliance, billing, security, fraud prevention, dispute resolution, service records, and enforcement of our agreements.

Customer or subscriber information associated with a discontinued club is handled as described in the consumer retention section of this Policy and, where applicable, in our agreements with the participating business.

We may retain aggregated or anonymized business, campaign, reward, and service-performance information for analytics, reporting, benchmarking, product improvement, and service development, provided that such information does not identify an individual personally.

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4. How to Contact Us

If you have any inquiries or complaints about us, our services, our Terms and Conditions of Use and/or this Privacy Policy, please contact us by email to [email protected], by post to 4695 Chabot Drive, Suite 200, Pleasanton, CA 94588, USA, and by phone to +1 (925) 558-2797.

4.1 General Data Protection Regulation (GDPR) – European Representative

Pursuant to Article 27 of the General Data Protection Regulation (GDPR), Riiwards has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR:

– by using EDPO’s online request form: https://edpo.com/gdpr-data-request/

– by writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium

4.2 General Data Protection Regulation (GDPR) – UK Representative

Pursuant to Article 27 of the UK GDPR, Riiwards has appointed EDPO UK Ltd as its UK GDPR representative in the UK. You can contact EDPO UK regarding matters pertaining to the UK GDPR:

– by using EDPO’s online request form: https://edpo.com/uk-gdpr-data-request/

– by writing to EDPO UK at 8 Northumberland Avenue, London WC2N 5BY, United Kingdom