Important Notice

This page provides a summary of the Riiwards Tech LLC Privacy Policy for informational purposes only. It does not create any contractual obligations.

The only legally binding version of the Privacy Policy is the full English version available on our website https://riiwards.net/privacy-policy/. In case of any inconsistency, the English Privacy Policy prevails.

1. Who We Are

Riiwards Tech LLC (“Riiwards,” “we,” or “us”) is a U.S.-based company that provides loyalty, rewards, marketing, customer engagement, and related technology services for businesses and their customers.

Our services include Birthday Club, Rewards Club, Rewards Wallet, FlashSell, signup forms, reward pages, dashboards, campaign tools, and related websites and applications. Our services are intended for individuals who are at least eighteen (18) years old.

Business contact:
Riiwards Tech LLC
4695 Chabot Drive, Suite 200
Pleasanton, CA 94588
United States
[email protected]

2. Our General Approach to Privacy and Data Protection

We design and operate our services with privacy, security, and data protection in mind. We collect and use personal information only as reasonably necessary to provide, operate, secure, support, and improve our services, communicate with users, provide rewards and offers, process requests, prevent misuse, and meet legal obligations.

Depending on how you interact with Riiwards, we may process contact information, account information, club and reward activity, communication preferences, usage data, technical data, support requests, and related service information.

We use carefully selected service providers to help us operate our services, such as hosting providers, email and SMS providers, payment processors, analytics providers, customer support tools, fraud-prevention providers, and integration partners such as Wix.

We use reasonable technical, administrative, and organizational safeguards to protect personal information and regularly review our practices in line with applicable legal requirements and industry practices.

3. Information for Consumers

If you join a business’s club, reward program, offer, or campaign powered by Riiwards, we may collect information such as your name, email address, phone number, birthday or anniversary month and day, club membership information, reward activity, communication preferences, redemption activity, and feedback you choose to provide.

Consumer information is used to operate clubs and rewards programs, deliver rewards and service-related messages, send or support newsletters, reminders, FlashSell campaigns, and other communications, process redemptions, provide support, maintain preferences, prevent fraud or misuse, and improve our services.

The business whose club, reward, or campaign you joined may access information related to that club or campaign. Riiwards does not share your personal information directly with other businesses whose clubs, rewards, or campaigns you have not joined, unless you choose to join them or otherwise give the required permission.

Where account-based tools are available, such as Rewards Wallet or similar services, you may be able to view rewards, see clubs you have joined, update profile information, manage communication preferences, leave clubs, or request deletion of your account or personal information.

You may opt out of marketing or reward communications at any time by using the unsubscribe link or opt-out instructions in the message, or by contacting [email protected].

4. Information for Businesses

If you are a business using Riiwards, we may collect business contact information, account details, business profile information, reward and offer settings, campaign settings, dashboard activity, billing information, support communications, and related service records.

Businesses may collect subscriber or customer information through clubs, signup forms, rewards, offers, or campaigns powered by Riiwards. Riiwards does not sell or rent business contact lists or subscriber lists.

If a business exports subscriber data or uses subscriber data outside Riiwards services, the business is responsible for ensuring that its use, storage, disclosure, and deletion of that information complies with applicable privacy, data protection, marketing, and security laws.

For paid services, billing and payment information is processed securely through third-party providers such as Stripe. Riiwards does not store full credit card numbers or CVV codes on its servers.

5. International Data Transfers and Regulatory Frameworks

Riiwards is headquartered in the United States. Personal information may be processed, stored, or accessed in the United States or other countries where Riiwards, its service providers, or its partners operate.

Where required, Riiwards uses appropriate safeguards for international transfers of personal information. Riiwards has certified to the EU–U.S. Data Privacy Framework, the UK Extension to the EU–U.S. Data Privacy Framework, and the Swiss–U.S. Data Privacy Framework.

Riiwards aims to process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), UK GDPR, Swiss data protection laws, and the California Consumer Privacy Act (CCPA/CPRA), where applicable.

6. Your Rights and How to Contact Us

YDepending on your location and how you use our services, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have rights to opt out of certain communications or certain types of data sharing where applicable.

To exercise privacy rights or ask privacy questions, contact us at: [email protected].

We may need to verify your identity before responding to a privacy request.

7. Complaints, Dispute Resolution, and Supervisory Authorities

IIf you have concerns or complaints about how Riiwards processes personal information, we encourage you to contact us first so we can address the issue.

For Data Privacy Framework complaints that cannot be resolved directly with Riiwards, individuals in the EU, UK, or Switzerland may submit a complaint free of charge to:

BBB National Programs – Data Privacy Framework Services https://bbbprograms.org/programs/privacy/dpf/disputes

EU and UK representatives (GDPR Article 27):
European Data Protection Office (EDPO)
Avenue Huart Hamoir 71, 1030 Brussels, Belgium
https://edpo.com/gdpr-data-request/

EDPO UK Ltd
8 Northumberland Avenue, London WC2N 5BY, United Kingdom
https://edpo.com/uk-gdpr-data-request/

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.