Important Notice

This page provides a summary of the Riiwards Tech LLC Privacy Policy for informational purposes only. It does not create any contractual obligations.

The only legally binding version of the Privacy Policy is the full English version available on our website https://riiwards.net/privacy-policy/. In case of any inconsistency, the English Privacy Policy prevails.

1. Who We Are

Riiwards Tech LLC (“Riiwards”, “we”, “us”) is a U.S.-based company that provides loyalty, rewards, marketing and customer engagement services for businesses and their customers, including Birthday Club and related programs.

Our services are offered through our websites and applications, including riiwards.com, riiwards.net, birthdayclub.io, and related websites and applications.

Business contact:
Riiwards Tech LLC
4695 Chabot Drive, Suite 200
Pleasanton, CA 94588
United States
[email protected]

2. Our General Approach to Privacy and Data Protection

We design and operate our services with privacy and data protection in mind and follow regulatory frameworks regarding data privacy. As a data controller we collect and use personal data only to operate our services, communicate with users, provide rewards, offers, and confirmations, improve our products, and meet legal obligations.

Depending on how you interact with Riiwards, we may process your contact information, account and configuration data, usage and interaction data.

We may use carefully selected third-party service providers, including our partners (such as Wix), to assist us in providing and operating our services (for example, application marketing & distribution, customer support, email and SMS delivery, billing, and infrastructure).

We implement appropriate technical and organizational safeguards (including IT security measures) to protect personal data and regularly review these measures in line with industry practices and regulatory expectations.

3. Information for Consumers

If you join a business’s Club or rewards program powered by Riiwards, we may collect personal data such as name, contact (email, phone number), birthday and anniversary month and day, reward activity, and feedback you choose to provide.

Consumer data is used to deliver rewards and service-related messages, enable participating businesses to manage loyalty programs, and improve our products. Where permitted, you may also receive rewards, newsletters or promotional messages, and you can opt out at any time.

Consumer data may be accessed by the business whose Club you joined and by Riiwards’ trusted service providers. Riiwards does not share your personal data with other businesses unless you choose to join their Club.

Depending on your location, you may have rights to access, correct, or delete your personal data. Requests can be submitted to [email protected].

4. Information for Businesses

If you are a business using Riiwards, we collect business contact information, account settings, and usage and analytics data to operate and improve the platform.

Businesses may collect subscriber data through Clubs powered by Riiwards. Riiwards does not sell or rent subscriber lists and requires opt-in consent. If subscriber data is exported, the business becomes the data controller for that data and is responsible for compliance with applicable laws.

For paid services, billing and payment information is processed securely by third-party providers such as Stripe. Riiwards does not store full payment information.

5. International Data Transfers and Regulatory Frameworks

Riiwards is headquartered in the United States, and personal data may be processed or stored in the U.S. or other countries.

Where required, Riiwards relies on recognized legal mechanisms and safeguards for international data transfers, including the EU–U.S. Data Privacy Framework (DPF), the UK Extension to the EU–U.S. DPF, and the Swiss–U.S. Data Privacy Framework.

Riiwards aims to process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

6. Your Rights and How to Contact Us

Your privacy rights depend on your location and may include rights under laws such as the GDPR or CCPA.

For questions about privacy or to exercise your rights, please contact us at [email protected].

For full legal details, please refer to the English Privacy Policy, which is the legally binding version.

7. Complaints, Dispute Resolution, and Supervisory Authorities

If you have concerns or complaints about how Riiwards processes personal data, we encourage you to contact us first so we can address the issue promptly.

Independent dispute resolution (Data Privacy Framework): Riiwards complies with the EU–U.S. Data Privacy Framework (DPF), the UK Extension to the EU–U.S. DPF, and the Swiss–U.S. Data Privacy Framework. If a complaint cannot be resolved directly with Riiwards, individuals in the EU, UK, or Switzerland may submit a complaint free of charge to:

BBB National Programs – Data Privacy Framework Services
https://bbbprograms.org/programs/privacy/dpf/disputes

EU and UK representatives (GDPR Article 27):
European Data Protection Office (EDPO)
Avenue Huart Hamoir 71, 1030 Brussels, Belgium
https://edpo.com/gdpr-data-request/

EDPO UK Ltd
8 Northumberland Avenue, London WC2N 5BY, United Kingdom
https://edpo.com/uk-gdpr-data-request/

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.